FAQHere is a list of frequently asked questions by our users. If you can't find what you are looking for, please contact us.
Poll administrators can always edit their vote and those of the other participants in the admin area of the poll.
Participants can edit their vote by clicking on the edit icon to the left of their name in the poll. Note that participants can only edit their vote if they access the poll from the same device they voted with before and if they have Cookies on this device enabled. If this is not the case they will see the icon instead of the edit icon next to their name.There are four ways to make sure that participants can always edit their vote from any device:
- As participant, after you voted in a poll you will get to a 'Thank you for participating' page. On this page you can get a personal poll link which can also be sent to your email address. If you access the poll via this link you will be able to edit your vote anytime from any device.
- As administrator, invite the participants via Xoyondo by entering their email addresses in the corresponding fields. The invitations that are sent by Xoyondo contain a personalized poll link for each participant. If the participants access the poll via this link they will always be able to edit their vote.
- As administrator, activate the option 'Simplified editing'.
- If participants sign up for a free Xoyondo account and participate when they are signed in they can always edit their vote from any device.
Participants can be notified about new votes by entering their email address on the 'Thank you for participating' page after voting in the poll. Similarly they can be notified about new comment by entering their email in the appropriate field in the comment section of the poll.
If you don't seem to get any emails, please verify that your email addess is correct and check your spam folder.